Last updated: 1st January 2024

1. Introduction

IZENZO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our secure digital infrastructure and authentication services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information
• Organisation details
• Account credentials
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you use our services:

• IP addresses and device information
• Usage data and analytics
• Security logs and audit trails
• Performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Ensuring security and preventing fraud
• Improving our services and user experience
• Complying with legal obligations
• Communicating with you about our services

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• 24/7 monitoring and incident response

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers under strict confidentiality agreements

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymise it.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and collect usage information. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: [Your Business Address]
Data Protection Officer: [email protected]

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